{"id":4511,"date":"2019-06-15T19:19:10","date_gmt":"2019-06-15T19:19:10","guid":{"rendered":"https:\/\/www.freshaircorp.com\/web\/?page_id=4511"},"modified":"2019-06-15T19:45:22","modified_gmt":"2019-06-15T19:45:22","slug":"air-duct-fraud-exposed-part-2","status":"publish","type":"page","link":"https:\/\/www.freshaircorp.com\/air-duct-fraud-exposed-part-2\/","title":{"rendered":"Air Duct Fraud Exposed: Part 2"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.7&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_margin=&#8221;12px|0px|2px|0px||&#8221; custom_padding=&#8221;|0px||0px&#8221; next_background_color=&#8221;#000000&#8243; z_index_tablet=&#8221;500&#8243; global_module=&#8221;4340&#8243;][et_pb_row global_parent=&#8221;4340&#8243; custom_margin=&#8221;0px|0px|0px|0px&#8221; _builder_version=&#8221;3.22.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; 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header_5_text_shadow_vertical_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; z_index_tablet=&#8221;500&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221;]<\/p>\n<p>\u00a0<\/p>\n<p style=\"text-align: center;\"><a class=\"vp-a\" href=\"http:\/\/youtu.be\/gIuf6hIY1s4\"><img decoding=\"async\" class=\"vp-img\" src=\"https:\/\/www.freshaircorp.com\/\/wp-content\/uploads\/NBC2.jpg\"><\/a><\/p>\n<p>In this second episode of this Dateline NBC investigation of a Kentucky air duct cleaning company\u2019s fraudulent practices, Dateline NBC Correspondent Chris Hansen confronts the technicians with the video of their deceptive practices.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Yes sir?<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>How you doing?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Pretty good.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>What\u2019s happening? What do you guys got working today?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>I believe in the end of September, we did a couple of touch up things&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Got it.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>She just wanted to continue the rest of the stuff we were doing.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>And what is this gonna cost Judy today.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Um it\u2019s going to be&#8230; I think ten, ten sixty-four. That\u2019s what it is.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>$1064.00.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Yes sir, that\u2019s right.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: $1064.00 For Non-Existent MOLD!<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Did you ever look up there and see how much-<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Yes, this is actually our access panel right here.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So what did you do, you cut a hole?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Um, yup there\u2019s about a I believe an 8 inch hole behind this, as well as over here&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So you can actually get up in there and look?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Correct.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Well Sean, there\u2019s a couple things I need to go over with you.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Because I don\u2019t think you did the job you were supposed to do the last time.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>For instance, if I was to unscrew this right here (gestures at the panel covering the fake hole) what would I see?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Um, you should see an access panel.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: He means \u201cAccess Hole\u201d that should be cut in the bottom of the trunk line.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>You\u2019re sure.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Yeah.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Will you show me?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Sure (unscrews panel). Oh&#8230; it looks like there is no access panel there.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: They attached an access panel to a solid trunk line. No hole! No cleaning whatsoever!<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So why would there be no access panel?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>I do not know (he turns to his partner). Could you run out to my truck? I forgot my cell phone on the middle of the console.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: This is a con-man caught in his own lies. Here\u2019s how he will try and find you!<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So would you have been the one to put that&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>No, that would not, that would not have been me (laughs). Obviously, I was just talking to you about it being there. I didn\u2019t even check. I\u2019m gonna make a phone call to my office.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Well before you make that phone call, you need to know something Sean.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>I\u2019m Chris Hansen with Dateline NBC.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>And we\u2019re doing a story on how some companies allegedly \u201crip off\u201d customers.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>And you need to know that there was a camera over there (points out cameras), and there was a camera over there.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>While you were doing the work last week.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Nods.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>And I\u2019d like to show you some of that video. I have it set up right over here.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>And I just want you to explain to me what was going on. What is this flying around here. This is during the last visit. See the dust that\u2019s flying around?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Uh-huh.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>What is that?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>It looks like it may be some dust.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Some dust. And why would that be flying around the house?<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: It\u2019s flying around because the vacuum was never attached to the system.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>I\u2019m not sure&#8230; there could have been some re, I mean, some simple blow back. I mean that, that\u2019s happened.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>A little blow back? But should that be flying all around the house?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>I mean, obviously not to that extent.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: His partner is in the basement simply blowing air up through the system.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So was there a problem? Your partner maybe didn\u2019t seal the vents properly?<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>That\u2019s what I\u2019m trying to figure out.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So you say you actually looked up in those ducts?<\/p>\n<p>On-Screen Text: There was NOTHING done to this home. No Cleaning. No Vacuum. Just a Mess.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Which ducts? (Puts cell phone to ear).<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>The ducts here.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Correct (he answers Chris then backs away with phone). If you could, you know what- follow me upstairs, I have no service down here. I\u2019m going to have to climb back up (he walks away).<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Alright, I want to show you&#8230; I just want to show you one, Sean, I just want to show you one thing&#8230;<\/p>\n<p>(Sean and Tim walk out of house and sit in their truck, talking on the phone. Then Sean comes back).<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>First of all gentlemen&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Yeah.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>I really do not want to be on camera, if that\u2019s not a problem. Um, we did not give you guys permission to film me.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>We don\u2019t need it, so&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok (he walks in to talk to Judy). We completely apologize, um&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: They didn\u2019t think they would ever get caught. Their Boss has told them to cover and RUN!<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>So the office says to apologize to Judy here&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Well, no, no, no. I, we completely apologize for the situation. Obviously it\u2019s&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>What do you mean by the situation?<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: As you watch this crook being caught in the act, ask yourself how this elderly woman got into this.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Excuse me sir, I\u2019m talking to Mrs. Pruce.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>Fine, excuse me.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Um, (laughs nervously) what they\u2019ve told me for the situation, obviously we can cover up anything that we need, that needs to be done&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>JUDY PRUCE:<br \/>Ok.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: She responded to a coupon offer that was simply \u201cTo Good to Be True\u201d $49.95 for a whole house!<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>&#8230; to obviously take care of what, anything&#8230;he actually offered all the work that we were going to take care of you today, completely free of charge.<\/p>\n<p>\u00a0<\/p>\n<p>JUDY PRUCE:<br \/>I don\u2019t want anything else done anymore.<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>Ok. That\u2019s not a problem. I just wanted&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>JUDY PRUCE:<br \/>But thank you for your offer.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: Now she \u201cGets It\u201d and wants nothing more to do with these thieves masquerading as Duct Cleaners.<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>I mean here\u2019s a woman on a fixed income&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>We\u2019ll go ahead and wash the&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>CHRIS HANSEN:<br \/>The promise was $49, the promise was $49.95. You came in here, you up-sold her to right around $500, and said for $200 more we can do this other work, you were going to do it today. Today, it turns into over $1000. How does that happen?<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: Look at the same offers in the ValPack &amp; coupon magazines &amp; ask yourself,\u201d Are they any different?\u201d<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>She\u2019s the one that called us sir.<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: The last word from the crooks? \u201cShe\u2019s the one who called us!\u201d<\/p>\n<p>\u00a0<\/p>\n<p>SEAN:<br \/>It was very nice meeting you guys (gets in car). Stay out of this rain (laughs, closes car door, drives away).<\/p>\n<p>\u00a0<\/p>\n<p>ON-SCREEN TEXT: Will you be next?<\/p>\n<p>\u00a0<\/p>\n<p>END Dateline NBC Fraud Sting Part Two<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;|||8px|8px&#8221; custom_margin=&#8221;8px||10px|0px&#8221; custom_padding=&#8221;18px||18px|&#8221; z_index_tablet=&#8221;500&#8243; prev_background_color=&#8221;#000000&#8243; global_module=&#8221;4328&#8243;][et_pb_row global_parent=&#8221;4328&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;3.22.5&#8243; width=&#8221;96%&#8221;][et_pb_column type=&#8221;1_3&#8243;][et_pb_image global_parent=&#8221;4328&#8243; src=&#8221;https:\/\/www.freshaircorp.com\/\/wp-content\/uploads\/10step.png&#8221; url=&#8221;https:\/\/www.freshaircorp.com\/\/deep-clean-process\/&#8221; _builder_version=&#8221;3.22.5&#8243; z_index_tablet=&#8221;500&#8243; align_last_edited=&#8221;on|desktop&#8221; align_tablet=&#8221;center&#8221; \/][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_image global_parent=&#8221;4328&#8243; src=&#8221;https:\/\/www.freshaircorp.com\/\/wp-content\/uploads\/asbestos.png&#8221; url=&#8221;https:\/\/www.freshaircorp.com\/\/asbestos\/&#8221; _builder_version=&#8221;3.22.5&#8243; z_index_tablet=&#8221;500&#8243; align_last_edited=&#8221;on|desktop&#8221; align_tablet=&#8221;center&#8221; \/][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_image global_parent=&#8221;4328&#8243; src=&#8221;https:\/\/www.freshaircorp.com\/\/wp-content\/uploads\/dryerventAsset-7.png&#8221; url=&#8221;https:\/\/freshairselect.com&#8221; _builder_version=&#8221;3.22.5&#8243; z_index_tablet=&#8221;500&#8243; align_last_edited=&#8221;on|desktop&#8221; align_tablet=&#8221;center&#8221; 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class=\"ubermenu-target-title ubermenu-target-text\">Contact Us<\/span><\/a><\/li><\/ul><\/nav>\n<!-- End UberMenu -->\n<div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> \u00a0<a class=\"vp-a\" href=\"http:\/\/youtu.be\/gIuf6hIY1s4\"><img decoding=\"async\" class=\"vp-img\" src=\"https:\/\/www.freshaircorp.com\/\/wp-content\/uploads\/NBC2.jpg\"><\/a>In this second episode of this Dateline NBC investigation of a Kentucky air duct cleaning company\u2019s fraudulent practices, Dateline NBC Correspondent Chris Hansen confronts the technicians with the video of their deceptive practices.\u00a0SEAN:Yes sir?\u00a0CHRIS HANSEN:How you doing?\u00a0SEAN:Pretty good.\u00a0CHRIS HANSEN:What\u2019s happening? What do you guys got working today?\u00a0SEAN:I believe in the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Air Duct Fraud Exposed: Part 2 - Air duct cleaning in Columbus, Ohio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.freshaircorp.com\/air-duct-fraud-exposed-part-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Air Duct Fraud Exposed: Part 2 - Air duct cleaning in Columbus, Ohio\" \/>\n<meta property=\"og:description\" content=\"\u00a0In this second episode of this Dateline NBC investigation of a Kentucky air duct cleaning company\u2019s fraudulent practices, Dateline NBC Correspondent Chris Hansen confronts the technicians with the video of their deceptive practices.\u00a0SEAN:Yes sir?\u00a0CHRIS HANSEN:How you doing?\u00a0SEAN:Pretty good.\u00a0CHRIS HANSEN:What\u2019s happening? 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